Shipping policy

At Velvet Palms, we are committed to delivering your orders quickly and securely. All orders are processed within 1–3 business days, and delivery times may vary depending on your location and shipping method selected at checkout. Once your order has been shipped, you will receive a confirmation email with tracking details to monitor your package. Please note that shipping delays may occur due to high demand, carrier issues, or unforeseen circumstances. Customers are responsible for ensuring they meet the legal age requirements and local regulations regarding the purchase and delivery of smoking and vaping products in their region.